10 years in quality technical field and leadership roles in manufacturing
5 years of managing in an influential role as well as leadership in a people management environment.
Bachelor degree in related field, MBA a plus
Experience leading quality function in global consumer products or process industries
Working knowledge and experience in Production Systems, Lean Manufacturing Deployment/Transformation
Working knowledge Enterprise Resource Planning (ERP) system
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve as lead quality executive representing our companies manufacturing network internally and externally with focus customers, suppliers, and industry stakeholders.
Lead team of technical service representatives and central quality assurance resources with functional responsibility for quality teams across our global manufacturing sites.
Lead companies Quality Steering Committee process facilitating issue resolution and quality excellent across our divisional manufacturing and commercial leadership teams.
Assess companies’ quality processes, tools, talent and operating model compared with best practices to develop a strategic road map and business case supporting our growth.
Develop, communicate and implement a clear enterprise-wide strategic quality vision to maximize employee engagement, performance results and overall culture of quality.
Lead quality assessment, trialing and transition program for companies’ product / customer solutions as our manufacturing capabilities become more agile, broaden and grow.
Oversee the design, implementation and monitoring of enterprise-wide customer satisfaction measurement and initiatives to improve competitive advantage.
Lead global teams to promote and oversee quality, accreditation programs and initiatives that are scalable to monitor the quality of care, delivery, and access.
Lead high-level customer and supplier interactions to resolve issues, serve as independent liaison to mediate intercompany quality matters.
Lead effort to standardize processes and procedures to meet industry standards
Establish and implement a strategy to execute continuous improvement and structured problem-solving projects to improve product quality. Include methods of maintaining and ensuring sufficient skill levels exist where needed.
Explore, identify, and pursue new technologies that improve effectiveness of our quality assurance and quality control systems including digital, real-time quality assurance systems.
Attract, recruit and engage a highly motivated team with the quality function becoming a source of talent and development for future leaders across the company.
Required Skills
Proven ability to develop and implement strategies on a global basis.
Effective change and transformation leader
Ability to build an effective team on a global basis.
Excellent management, mentoring and coaching skills with the ability to effectively direct project teams and other managers.
Global perspective and mindset
Business and financial acumen
Ability to build strong business relationships and work collaboratively across multiple functions and regions able to integrate diverse cross stream and cross functional teams.
Demonstrated ability to analyze complex data and develop solutions to solve issues
High level of expertise in quality systems and standards
Proven experience in dealing with difficult/complex manufacturing process issues with large customers and vendors.